Motorola W series Cell Phone Issue (Imagine THAT)

Question

The phone was working fine till it said upgrade available. I went for it and it locked up, now all it does is flash the Motorola logo, flip it upside down and continue flashing and flipping. I cannot find a repair center in Las Vegas, talk to an actual human @ Motorola either. It is still within the 1 year warrenty but the place of purchase is as helpful as b***s on a boar hog.