mp3 player turns on, but it is always loading, and I can't access any music. When this first happened, my pc wanted to load a program from the disk provided with the mp3 player, but now my pc says the device malfunctioned and simply doesn't recognize it at all. This happened after using it for a week to play music. I loaded one more album onto the mp3 player and pulled the usb plug out of my computer. That's when everything went wrong.
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