Question:

Mp4 access trouble

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I am having trouble with my Delstar DS 821 mp4 player. When I put the mp4 on there was this blue screen with a few cracks and orange spots at the bottom of it. I can't access anything from this screen. So, I went to check the storage device of the removable disc, I found out that all of the music within it was still there and could still play on the computer. So it appears to me that the mp4 player could still work. Yet, could there be any suggestion of a phone number, a technician (who and where would I contact?), or any advice on how I could repair it myself?

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