Our son purchased a Insignia Pilot 4G Mp3 player. When the device was purchased, we were told that he could use Itunes to download music. He has purchased music through Itunes, and when the music would not load up on the device, he signed up for the free version of Rhapsody. This seemed to be the solution, but the Itunes library will not transfer over to the Media library on Rhapsody. We have contacted Rhapsody and they can not help us because they do not support Vista users. We are trying to avoid the monthly fees for using Rhapsody. Any assistance you can provide would be appreciated because the device is useless if we received false information regarding music downloads when purchasing the player. Thank you
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