Question:

My ATT 8525 charges when plugged into laptop, but ActiveSync will not connect.?

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Why?

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  1. On the phone go to start/settings/connections  /usb to pc make sure the box is unchecked

    Also open activesync on your computer go to file /connection settings make sure the boxes are checked.

    Firewalls especially windows firewall will keep it from connecting.

    First disable all firewalls including  windows firewall and see if it will connect.

    If it will you are going to have to add it to the exceptions list .

    Go to exceptions/add program go to c:/program files /microsoft activesync  add the following 3 programs  

    Wcesmgr.exe

    Wcescomm.exe

    Rapimgr.exe

    You may have to add the ports also.

    Also go here

    http://www.microsoft.com/windowsmobile/h...

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