My Ancestry.com Subcription is about to run out for the year, will they make me a good offer before it renews?

Question

I need to know from those who have renewed membership before, if I cancel my membership before the experation date will they send me a cheaper offer to get me back as a subscriber? Do they normally contact you before the end of your year and make you an offer or do they automatically just debit your credit card for the $150.00? How soon before the last date do you need to cancel to keep them from debiting your card? Can you resign up then again at any time in the future?

Answer 1

Sometimes you have to call them.

Answer 2

If you let your subscription go a month early, they won't bill your card.  You will probably receive offers to come back.

Answer 3

I got an e-mail from them a couple of months ago telling me mine was due to expire and it told the latest date I could call to cancel if I didn't want to renew.

You might give them a call and see if you can talk them into giving you a special rate of some sort. I think my sister had a better rate when she joined than I had last year , and she was just paying hers monthly, so they may work with you. Doesn't hurt to try.

Answer 4

They usually call me, and I've been a member for years.  They offer bundle rates, etc.  If they have your phone number, I'd wait for a call.

Answer 5

No you don't get any special offers from them. I have been a member for a long time now, when it was due to run out about two years ago I didn't get any notification, but  when I contacted them they said they had notified me  via email.

I had been paying my account via ancestry.co.uk up until three months ago, I now pay it through ancestry.com and it saves me about £7:50 a month.

Answer 6

When I did the 14 day trial a few years ago, I cancelled before the the trial was up, giving the reason that it was just too expensive. A few days or weeks later, they put the membership fee on a special for $90. So it wasn't an offer, really, just a promotion. Maybe they'll offer another promotion. But I'd call them or write them a polite email telling them how much you love ancestry.com, but it's just too expensive. You never know what they might say.