My BT Voyager 210 ADSL Router keeps going offline after a few minutes, then comes back online, why is that?

Question

I can work online for a little while, but then the DSL light goes out & then the Internet light goes, flashes for a few seconds then comes back, any reason for this?

Answer 1

Disconnect all your phone equipment, so that the modem is the only thing connected.  If that doesn't work, it's BT's problem - either a bad modem or a bad line, connection somewhere, etc.  Call them and, if they can't help, insist that they cancel service with no penalty - since they obviously are incapable of providing what you're paying for.

If unplugging everything fixes it, make sure that *everything* plugged into a phone jack (answering machines, fax machines, etc.) (except the modem) has a filter on it.  There are two signals on that line - internet and telephone.  Anything *not* using the internet connection needs a filter to keep from degrading the internet signal.

Answer 2

There is a reason, but you wont be online long enough to read all of it....

simply BT equipment aint great.

Answer 3

Are you using a splitter to connect the router? If yes, make sure you have connected the phone as well to the same splitter. The the line should not drop.

Answer 4

I'm having the same problem with Orange, just spent 15 minutes on the phone re-setting every thing. Got off the phone, and lo! and behold!,line went down again. Maybe BT?