My Creative Zen V Plus 4gb turns on but stops at the Zen V Plus screen ?

Question

My Creative Zen V Plus 4gb turns on but stops at the Zen V Plus screen ?

Answer 1

It maybe due to the firmware problem. You may reload the firmware by getting it from Creative website. If it is still under warranty, bring it to the Creative service centre and they for it for u free.  

Answer 2

Have you tried to reset your player?  There is a tiny reset button on the side with the on-off switch. Use a pin and press and hold for a few seconds and try to turn it on. If that doesn't work, the answer above is helpful.