Question:

My DSL Modem wont work when a phone rings.?

by  |  earlier

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Hi,

I have a SIemens SpeedStream DSL Router, and everytime I pick up the phone to talk, my Internet doesn't work and the DSL light starts blinking and turning red. Also, when I'm on or off the internet, the internet light has never turned on. Also, The Activity button only blinks when I'm changing the page or refreshing,or downloading.

The Modem is a Siemens SpeedStream 4100.

The Buttons are:

Power Ethernet DSL Internet Activity

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4 ANSWERS


  1. probably when the phone rings your connection starts to focus on the call or something like that


  2. you need a filter on each phone in your home. if you don't have any ask your dsl provider to send you a filter kit. i had dsl before and thats what i needed. make sure you tell them how many phones including the jack your modem is connected to other wise they will only send 2 out.

  3. yea, you probably definitely don't have a filter. get one for every phone line to be safe.

  4. One of a couple things could be at issue.  Either...

    1.)  Your dB margins are so low that when the phone rings your modem loses sync or train.

    2.)  You have a unfiltered device in your house.  Put DSL filters on ANY device that plugs into a phone jack... phones, fax, tivo, home alarm, satellite TV... everything except the modem.

    3.)  The phone companies' pots splitter card is miswired or malfunctioning.

    If you checked #2... do it again. :)  If you are still having the problem you will have to call your phone company.... SBC, right?

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