My Dell PC (Optiplex GX240) is not reading any CDs, DVDs or CD-Roms.?

Question

I put the CD in, whether audio or visual, and nothing happens. Before, a box used to come up on the screen asking me where I would like to play the CD, now nothing. I can't play any CDs or DVDs.

Can anyone help? Thank you in advance to anyone who answers! :)

Answer 1

Two possiblities here, first the simple one a dirty laser lens. Buy a lens cleaner disc from any good music or computer store and follow the insructions. If this fails the drive may be dead. You can buy a CD/DVD burner now for under £40 (UK) and they are simple to fit. Just make sure the jumpers on the back are set the same as those on the existing drive. Only two cables to unplug and replace it's a 10 minute job. Hope this helps