Comment by ridge101, posted on Jun 19, 2008I've tried putting brand spanking new batteries in it and it still says the word "starting......" and then i plugged it into the USB port in my computer to see if by any chance i could fix it or troubleshoot the problem that wayand it still said the same thing. I didnt get a book or disk with mine I received mine from my grandmother last christmas and it started acting up this march for no apparent reason at all and my grandmother says she didnt receive a book or disk on it either so if ther's a way you can fix it from over on your computer because its plugged in now it'll be a blessing because i know and trust that you can do that from where because you're very professional with your type of work and that's your job "Customer Satisfaction " Thanks ,Ridge
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