My Friend cant see the Online friends thing?

Question

that thing that tells u whos online wont show up. she says she cant see anything down there.

how can she?

Answer 1

She has to download Firefox. Because it doesn't work with most other browsers.  

Answer 2

when she log's inn and get's onn just go to there then you see profile friend's and then you will see friend's down arrow click on that arrow for online friend's

but others they can't see it  

Answer 3

Make sure she has the latest browser version of whatever browser she's using. If that doesn't help try the following supported browsers:

Firefox

Internet Explorer 7

Opera9

Make sure you're using the latest versions.