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My NEW phone caller ID is not working altho i have it in my bundle,called at&t. to no avail can someone please

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My NEW phone caller ID is not working altho i have it in my bundle,called at&t. to no avail can someone please

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  1. Is your phone caller ID compatible?  You may have to go into the menu of your phone and set the Caller ID up. What type of phone is it?


  2. Is it a call waiting caller ID unit? If so, it has to be connected to the jack, then the phone connected to the unit its self.

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