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My Needle doesn't move. any suggestions? my Needle doesn't move. any suggestions?My daughter just

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my Needle doesn't move. any suggestions?My daughter just recieved a Sew Smart machine as a gift. There is no model number on it, but looks exactly like the compact cordless 17390B. The needle moved up and down a couple of times when I turned the hand wheel, but now it won't budge. When we turn it on by either using the foot pedal or 'on' button, the bobbin mechanism moves, but because the needle isn't moving, it won't pick up the thread. We haven't been able to sew a stitch yet. Questions: What are the 2 things on the top left of the machine? 1-The metal spindle moves the needle down when I push it down. It then stays there until I manually push it back up. 2-Is white plastic and a little shorter and wider than the metal one. It turns and seems to have a spring or something in it. Thank you, Mom of Elizabeth

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