Question:

My PC infected with Antivirus XP 2008 and my PC wont' load Windows completey. Keeps rebooting. HELP!?

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When it first happened I followed all the Internet helps to remove it. But all failed and now the computer boots to show the WindowsXP logo on black background and then it goes blank and, after a few minutes, reboots. No key clicks, mouse clicks affect it. I have to hold the power key to shutdown the PC. I even tried to use my Windows XP CDROM to reinstall Windows but as soon as it tries to start the desktop it auto-reboots. I can't use the PC and can't reinstall Windows. HELP!

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6 ANSWERS


  1. try manual removal instructions

    http://fix-computer-problem.com/rogue-an...


  2. Follow the instruction on the link below to clean your computer

    10 easy step virus and spyware removal using free software

    http://www.review-ninja.com/2008/08/10-e...

    Continously press f8, to get into safe mode when in safe mode goto  start > run > type msconfig > click on startup > uncheck everything under it apply then reboot.

  3. Download and Scan Use Malwarebytes' Anti-Malware

    http://www.bleepingcomputer.com/malware-...

  4. Automated Removal Instructions for Antivirus 2008 using Malwarebytes' Anti-Malware:

    1. Print out these instructions as we will need to close every window that is open later in the fix.

    2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link

    3. Once downloaded, close all programs and Windows on your computer, including this one.

    4. Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.

    5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

    6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.

    7. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Antivirus 2008 related files.

    8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.

    9. When the scan is finished a message box saying the scan has finished will come up.

    10. You should click on the OK button to close the message box and continue with the Antivirus2008 removal process.

    11. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

    12. A screen displaying all the malware that the program found will be shown. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.

    12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

    13. You can now exit the MBAM program.

    Your computer should now be free of the Antivirus2008 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

    http://www.bleepingcomputer.com/combofix...

    this link is for the downloads and is the original page!

    hope this helps!


  5. Antivirus XP is an extremely dangerous program that will try to get you to purchase it in order to continue to infect your PC.  It's a difficult program to remove but if you follow these steps you shouldn't have a problem.  For this problem it would be best to turn on the computer in Safe Mode (press F8 after you see the first screen and before the Windows logo).  From there follow these guides:

    1) Specific Virus Removal Guide:

    http://ultcomprepair.blogspot.com/2008/0...

    2) Generic Virus Removal Guide:

    -This is an intricate guide that will remove any and all infections you have on your computer.  Very indepth but effective.

    http://ultcomprepair.blogspot.com/2008/0...

    3) Fix After Effects Of Virus

    -Sometimes after removal things still don't work like they're supposed to.  Just run these guides and it'll fix the problems for you.

    http://ultcomprepair.blogspot.com/2008/0...

    That should take care of the problem for you.  Good luck and safe surfing.


  6. most probably it is not booting from the installation disk. Try to open the BIOS and see if the cdrom is the first device in the boot sequence, if not do it. Then save bios and exit. Now next time if you restart your computer you should see an alert on the screen to "Press any key to boot from the disk"

    and after doing so , you would begin the installation process

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