My Panasonic cordless phone (Model kx-tga244w) wont work, its completely frozen. Please help me fix!!?

Question

My Panasonic cordless phone (Model kx-tga244w) wont work, its completely frozen.

I was talking on the handset and I went to press the off button to hang it up, but I heard a weird noise coming out, it said the call was on hold and to "enter extension number" so i went to press the off button. to cancel it out, and it was frozen completely, not responding to key presses ect, so I took out the battery pack thinking it would fix it..but it didnt.

The phone still wont respond when I press ANY buttons, but when I put it in the charger base it says CHARGING and lights up. When I pick up the handset from the charger I get a message saying "Please try again" I dont understand.

Also, the battery was on full but now its on 1/3. I dont get it help please!!

Answer 1

Your phone might have been fried by ESD.

Remove the battery pack again. Keep the battery not inserted longer say more than an hour to discharge remaining currents/charges. Return back the battery then charge it for an hour. It should return to normal operation.

Goodluck.