My Sony Ericsson W890i keeps turning itself off?

Question

Usually when I call someone or they call me like 5 seconds after it turns off. It does it more often when there's low battery.

Can anyone help?

Answer 1

Hi take your phone back to where you bought it from as the phones still under warranty ! it actually sounds like you have a problem with the firmware in the phone if you take the phone back the store where you got it from & they should send it away for repair for you if it cant be repaired then you will be entitled to a new phone .... hope this helps  

Answer 2

I have the W910i, my second handset with Orange kept doing this, like the previous answer-er, Orange said it wasn't able to be repaired and replaced the handset.

If you have had it a while (over a year say), could be worth trying a new battery from eBay or somewhere like that.

How long have you had the handset?

Answer 3

I havent got the exact same phone but ive got the K850i and that kept doing that to me. Spoke to 02 and they said that it wasnt repairable and had to replace the handset