Question:

My big tic display is dim

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My big tic is not working well right now. The time function works fine, but the display isn't too good. The flames are dim or sometimes not working, is this a problem with the battery (batteries?), or is the display itself wearing out?Right now the flames are not visible unless I look at the watch from the front at a large angle, and then I have to strain to see the outline of them. So what is the problem?I have not tried to fix it yet, I can't even figure out how to pop the back off of the watch without risking scratches. please help

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