Question:

My browser(s) keep crashing. IE and Firefox?

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I use the latest versions of both IE and Firefox. When i try to open Internet explorer it freezes up and I have to Terminate its process. Firefox is much better, but when i go to upload a picture to Flickr. It also crashes.

I have tried different versions of IE, but I still have the same problem. These problems have both come at the same time in the past 24hours.

I have scanned my computer using Spybot, Registry Mechanic, Malwarebyte, and ESET virus scan. They found a lot of bad stuff and i fixed them. But still.. my browsers continue to crash. Please help. Thanks

** not sure if it is related, but also in the past 24hours my computer freezes during hibernation.

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5 ANSWERS


  1. Try installing more RAM.


  2. Try deleting your cookies, histories and stuff like that, it happened to me as well.

    By doing that, go to internet options and then delete cookes, delete files, clear history, on the content tab, click on clear SSL State, click on autocomplete, clear forms and then clear passwords.

    Try it. It might solve your problem

  3. chances are that you still have malware that those didn't catch. get more scanners and do many more searches.

  4. try this antivirus its the most powerful:

    http://www.avast.com/eng/avast_4_home.ht...

    good luck

  5. Try logging in as a different user and trying. If the problem does not happen with that user, you know it's profile-specific.

    If it does happen with that user, it could be any number of things; I'd suggest taking Windows out of the equation for trouble-shooting purposes, to make sure it's not a hardware problem. You can do this by downloading a free LiveCD (such as Knoppix ( http://www.knoppix.com ) or Ubuntu ( http://www.ubuntu.com )), which is an entire Linux-based system (as opposed to Windows-based) that runs from the CD without making any permanent changes to your existing setup.

    After running Linux from your LiveCD, and testing your browsing, etc, you can probably use that same LiveCD to run memtest86, which is a utility that tests your RAM.

    Once you're finished testing, you can just pop out the CD and reboot into your usual Windows setup. Hopefully you'll know by this time if you have a hardware problem or not. If it's not hardware, you may have to wind up fighting Windows to find/fix the problem, or perhaps easier, just reinstall Windows (or just install Linux from the LiveCD in a dual-boot setup and use Linux for web browsing and Windows for whatever stuff requires Windows (games? Photoshop? your camera dock software? etc).

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