My cable modem keeps messing up..?

Question

My cable modem goes off probably 5-15 times a day. It seems to not be able to aquire the "online" light. Usually, I have to unplug the power cord to my modem and plug it back in around 15 seconds later. I've contacted Cox about this, they said it was probably the modem, so we replaced the modem..and this problem is happening with our new modem.

Answer 1

That happens to mine too. I have to replace it once every year it seems. the reason is that it gets fried by lightning and it's very annoying.

Answer 2

I just had this problem with my time warner cable modem.  I power cycled the thing 20+ times and gave up figuring it was a bad modem.  When the guy came to replace the modem he disconnected the main and reconnected it ( needed a special tool ) and that solved the issue.  I assume the connection was loose.

Answer 3

having that same prob with Bright House

they have come out and replaced wires - everything just short of a new modem

may be a connection "down the way" from the house

was going to try a new modem - will same the time and trouble

all the best