My comcast on demand box?

Question

Hi. With a comcast on demand box if you're watching on demand shows like cartoonnetwork on demand shows, do you have to pay for the shows? Like do you have to pay to get more minutes? Or is that part free as long as you pay fro service? We have service but now it says We're sorry for the inconvienience. If the problem assists please call the phone number below. and then it shows the number. I want to know though if you have to pay for minutes to watch the on demand box. If you have to pay for minutes It says that the Ref code is SRM-8. I don't know if that's a problem. If you have to pay for minutes that's like the biggest ripoff there is in the whole entire world. The first one to answer will be chosen as the best answer because all I'm looking for is Yes or NO. The first answer will be chosen as the best answer. Thank you.

Answer 1

cartoon network is a free on demand channel. try unplugging your cable box from the outlet for a minute or so and see if it just needed to reset. if that doesn't work, call comcast and they can reset it from their offices. and comcast is a ripoff pure and simple.