My computer has a security program that I did not install, it just appeared, how do I get rid of it?

Question

We have McAfee protection, but now a program called antispywaremaster has appeared on my computer and I did not download it. how do I get rid of it? i can not find it on my add/remove program. I think it is a virus. Please help?

Answer 1

Indeed, it is a trojan.

Download Avast's free home version a/v from:

http://www.avast.com/eng/download-avast-...

After you install it, run it for max depth. It will take a while, but should catch the problem.

If it doesn't fix it your only other recourse is to wipe the system and reinstall the OS.

Answer 2

Type regedit.exe in your run.

Go to HKEY_CURRENT_USER.

Go to softwares and see if you find the software there.

I'm sure thats a virus...Cant your McCafe remove it?

Answer 3

hire an technist or buy security-trend micro.....