Question:

My computer has gone INSANE!?

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I think when a friend of mine downloaded something, it let in some viruses. Now all of a sudden, my start bar will pop up... other windows do the same, the mouse freezes, windows resize themselves! I have XP, I have run virus scans, I have REMOVED spy ware... what is going on?! AUGHHH! Please, someone help me!

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8 ANSWERS


  1. Try using system restore. Maybe if you get back to before your friend messed around with your computer, you will be okay. But, you have to be sure that there are no viruses remaining.  System restore is in Start, all programs, accessories, system tools, system restore. If you can't get to it because your computer is acting crazy, try starting in Safe Mode. To so that, you usually tap the F8 key on the keyboard, while the computer is starting up. When it gets to the first black screen, it will have choices. Use the arrow keys to move up and down to select Safe Mode. Not with networking, so that you don't connect to the internet automatically if you have DSL or cable internet.  Lots of white lettering on the next screen, and it'll take a bit of time to get into Windows. Then try restoring the system.  Good luck.


  2. Hello From the Tech

    You def. have a virus you can go to Avast.com and download the newest trial version to remove viruses.  I would save all documents, photos and email account stuff and reload or restore your windows.

    Hope this helps,

    NightHawk

  3. Don't listen to these avg and other antivirus guys. System restore first if no fix then it's malware and all you need is the malwarebytes.          http://www.microsoft.com/security/malwar...

  4. These..... you have one of the worst viruses ever. Its called a Trojan Horse It comes in your computer when you think its a safe screen saver or a free mouse curser or maybe even those darn smileys. Ugh............ I don't even want to talk about them, but I'm here to help.

    Sometimes anti virus software cant stop everything, You have to deal with it your self I recemend lending It to best buy Ihey can take care of anything.................Sometimes.........

                    I need some best answers!!!!  

  5. O.K. Here we go. First of all this is meant to answer the most commonly asked questions. Such as. 1) Why is my computer acting funny and what is malware,spyware,trojans,etc?  2)How can I tell if I am really infected? 3)How do I fix the problem? 4)Are there free utilities that I can use and if so which ones are best? 5)What is the best security software.

    Your computer is most likely to act up as a result of MALWARE.  Malware, also known as Malicious Software, is software designed to infiltrate or damage a computer system without the owner's informed consent. Malware includes computer viruses, worms, trojan horses, most rootkits, spyware, dishonest adware, and other malicious and unwanted software.

    There are a couple of good Free online scans to verify the presence of an intrusion. Trend micro Housecall and Kaspersky. Housecall will also remove malware while Kaspersky offers a Free 30day FULL VERSION TRIAL.

    Fixing the problem is only half the equasion. First is to attempt to prevent this from happening in the first place. To do this you must employ several tools together. A firewall. An anti-spyware utility. An anti-virus utility. And in some cases a popup blocker. Next is to remove any intrusions that happen to get through.*Note* The stronger your utilities and the more often they update their detection protocols the less likely something will get through.

    The proper way to remove malware is to turn off your system restore. (malware hides a copy of itself there quite often) Then re boot into safe mode. (keep pressing f8 when you power up and select safe mode) Then run your anti virus / anti spyware-trojan utilities. Then re-boot with your internet connection disabled and re-run your scans. then turn your restore back on and set a new restore point.

    Lets face it. You usually get what you pay for.There are some rather fine Freeware utilities out there but none of them are as strong as the ones you pay for. Of the pay ones Norton / Symantec is almost as big a joke as McAffee.Which is just marginally better than the c**p that microsoft packs with windows. Google the anti virus certifying bodies that rate these companies. Use what the pros use. Of the freeware out there my personal preferences are: For Anti-Virus) Avira Antivir, AVG, Avast, Cyber Defender.

    For Anti-Spyware) Ad Aware, Panda, SpywareTerminator, SuperAntiSpyware, Spybot S&D.  Firewalls) Agnitum outpost, **COMODO PRO**, ZoneAlarm.

    As for the paid for utilities There is something that needs saying. Running seperate utilities is more resource intensive on a system. It will use more of your processor as well as more of your RAM. Most GOOD security utilities are Suites which not only use less system resource but include such things as firewall, privacy protection, file anti-vir, mail anti-vir, web anti-vir, Anti-spam, parental control, and a little thing called a "Proactive defense" which monitors your computer for ANY unauthorized changes to its configuration. By the way I am a typical guy and surf p**n like the rest of you. (DON'T FRONT) I also operate and download in hostile environments. The reason I'm saying this is to tell you that a GOOD QUALITY SUITE (like Kaspersky or TrendMicro) is capable of really protecting the average user.

    Here are some download links for the above mentioned software. And finally. Here is a review by PC Authority magazine of 47 products rated by price, performance,ease of use, etc.

    http://www.pcauthority.com.au/Search/Def...

    http://www.free-av.com/

    http://lavasoft.com/products/ad_aware_fr...

    http://www.spywareterminator.com/

    http://www.agnitum.com/products/outpostf...

    http://www.personalfirewall.comodo.com/

    http://www.kaspersky.com/virusscanner

    http://usa.kaspersky.com/trials/home-use...

    http://housecall.trendmicro.com/


  6. Install a new window and install anti-viruss on it.Don't also allow scrached CDs to be inserted or you just check it before it goes in.  

  7. download malware bytes you can get it from

    www.majorgeeks.com

    run a scan - it will generally remove most malware.

    get AVG

    www,.majorgeeks.com

    they are both free.

    you need to dfind out the virus

    when you do post back so i can help you more.

  8. Unfortunately there is no single tool that can remove every infection. You need to analyze your system first, and then have someone create a regimen of manual fixes for your system.  This can take a good chunk of time since most users never just have 1 infection, but multiple hidden infections.

    Someone within our team would be glad to help and walk you through the steps.

    You can contact us here:

    pcit411@live.com  ÃƒÂ¢Ã‚€ÂœFor all your PC needs.”

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