My computer is getting worse because of virus. please help?

Question

i have gotten some kind of virus on my computer where: its just showing a blank screen when i use internet explorer, my computer wont restart or shut down. i cant open "my computer" folder and when i run a scan using avast it stops the scan when it gets to "system32". I am just assuming that that is what is messing with my computer. any help would be needed i have to much stuff on this computer to lose. also itunes wont open and when i go to turn of computer it shows up only written in some weird Chinese looking writing.

Answer 1

XXssxxxssooorrrrzzzzxxXXX

Th15 U|2 v1|2u5 7alk1ng!!!1111one!  1 told U n07 70 7ell any0n3 ab0ut m33333!!!!111one! |20xx0|2zzz!!!one!

N0w 1 mus7 3|2a53 U|2 ha|2d dr1v3!!!!111one!  And all y0u|2 p0|2nzzzz!!!11one!  

And the ch1n353 wuz ju57 an 0|2d3|2 1 pu7 1n fo|2 egg drop soup and shrimp lo m31n.  Wuz hung|2y.  

And 570p mas7u|2ba71ng and 70uch1ng 7h3 k3yb0a|2d pl3ase.  |23ally gr055!!!111one!  Y0u ma57u|2ba73 WAY 700 m|_|ch!!!  Y0u kn0\V/ U haV3 a pr0bl3m wh3n y0u s33k h3lp 0n Yah00 an5\V/3|25 f0|2 U|2 wank1ng!!!

Answer 2

Hi mate,

Try system restore utility...

Try to take backup of your contents ASAP....

Answer 3

Definitely sounds like a virus targeting your computer at its heart; if system32 fails, so does your computer.  System restore will more than likely work, if this does not work try reformatting your hard drive and restoring to out-of-box condition (THIS WILL ERASE ALL YOUR FILES!!!!!!!!!!!!) you can back up your files, but I wouldn't recommend trying to back up your whole hard drive as that could possibly transfer the virus to your backup and your files will only be able to come back onto your computer if the virus tags along.  If you have Vista, I would use the backup files and folders tool.

Answer 4

when i caught a virus on my computer, I always format the computer.

If the avast cannot catch the virus then that means the program itself has changed, like the codes or settings have been changed by the virus program. If you don't know how to manually remove the virus then only way is put a window xp cd to format the computer.

Do not save your personal detail on your computer, use a external hard drive to save your own doc. I don't even trust my own computer, the easiest spyware to catch is bebo, msn, facebook, dirty websites or other computer might have virus and spreaded to your computer by network etc...

Answer 5

yes try system restore as follows: START/ALL PROGRAMS/ACCESSORIES?SYSTEM TOOLS/SYSTEM RESTORE. then retores your computer to an earlier date when you knew it was running properly. a widow with available restore dates will come up. It will reset your system to a time (the restore date you select) when it was running correctly. Good luck!