My computer won't recognise my camcorder?

Question

I have a panasonic NV-GS60 digital video recorder, that records onto tape... I want to download the footage to my computer to put it on DVD... I can't get the computer to recognise that I have plugged in my camera... I've used Firewire and USB and tried on a few different computers, but nothing... It does make the sound of something being plugged in when I use USB and turn the camera on, but when I goto import it says it can't find anything to import from..

Please help

Jeni

Answer 1

maybe it's a bad cord or the outlet on the computer is bad. It should recognize it even if you need special software to upload it.

Answer 2

Is it Mini DV tape that it records on?  What Operating System/Type of computer are you using?   You may not have a compatible Firewire port on your PC or need the correct software driver for your computer. I would advise you visit this site and find the proper drivers.

http://www.panasonic.com.au/support/down...

Depending on your Operating System,  You may need to wait until the company or a third party creates drivers for Vista.   Good luck.

Answer 3

thats because you can only upload footage using a firewire amd the usb port uploads pictures from your memory card