My delstar mp3 player model DS3512. I lost the disc that came with this mp3 player. I put a new

Question

I lost the disc that came with this mp3 player. I put a new battery in and all it shows is the word starting. I plug it into the computer and it won't let me format it or anything else. Where can I get the software or should I just give up.when i put new batteries in it all it says is starting