My freezer freezes, but my refrigerator is only slightly cold

Question

It is whirlpool 1999 model FT14CKXGW01, TWO CABINET. Please help we dont have any option

Answer 1

How much food is in the refrigerator? I had this trouble a while ago and the repairman installed an empty boy in the refrigerator to take up space, and it worked! it was an expensive lesson, so I keep the fridge stocked better.

Answer 2

I take it that this is a side-by-side refrig./freezer box.  The freezer side of the cabinet has the cooling coils that provide the main source of coldness to bring the temperature down to freezing.  There is a system of controlled air circulation between the two compartments to cool down the regular cold-box side of the cabinet supplied by a blower.  It sounds like your refrig./freezer has a problem with the blower that is supposed to supply this air circulation.

Answer 3

could be a evap fan motor problem or a defrost problem, Heavy frost on the back wall of the freezer normally is a problem with the defrost system