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My hand held connot hotsync

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My hand held connot hotsync with my P.C. A message comes up that there is a problem and the program has to close.I un installed the program and re installed it and the program continues. I have had this computer for 5 years and have ahd a problem. Please advise.Victoria Wood vwood@conestogac.on.ca519-885-0300 x 256

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