Question:

My laptop is froze on

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my laptop is froze on the windows password page. There is a cursor arrow stuck in the middle of screen and none of my keys work even tho cursor for typing password is flashing. The mouse pad wont respond either. ive tried taking battery out hoping it would reset it but it didnt work. I have data on there that i dont want to lose, sentimental value so cant run t rex.help

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