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My laptop is infercted with a trojan.wimad and a downloader virus. norton cant resolve them. what should i do?

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Hello,

Remove Norton and get A.V.G.

Bye
Report (0) (0) | earlier
Most malwares are designed to attack popular

antivirus products (like Symantec, Norton and McAfee), but since free anti-virus product is much less used,

it's capable of fighting the viruses when industry leaders fail.

Symantec/Norton are responsible for BSOD ( Blue Screen Of Death )

see story

http://www.computerworld.com/action/arti...

These anti-virus programs also use a lot of system memory and slow down the system.

I strongly recommend Threat fire because it use very little system resources (5 MB RAM).

http://www.threatfire.com/

Windows utilize a restore utility that backs up selected files

automatically to the System volume information /System Restore folder.

This means that an infected file could be stored there as a backup file,

and most anti-virus programs will be unable to delete these files. You

must disable the System Restore Utility to remove the infected files

from the folder if you use another brand of anti-virus. However, you do

not need to do so if you use Threat Fire.

Threat Fire can quarantine and neutralise viruses hidden in system restore folder.

Once a virus is quarantine, your system is safe.
Report (0) (0) | earlier
I would recommend Kaspersky anti virus 2009 I have just installed it because neither Norton or AVG could help. Kaspersky run a free on line check if you print out the result then you will be able to follow the path and delete manualy. This works done it myself this week.
Report (0) (0) | earlier
try bitdefender ;)
Report (0) (0) | earlier
The only way to be sure is to reformat and reinstall. You could also try out another less virus-prone OS.
Report (0) (0) | earlier
Restart your PC when its starting up again keep pressing F8 and select boot in safe mode then do a full system scan and it should remove them. Lol AVG is so c**p my friends PC has loads of virus's when he has it and norton had blcoked the same ones.
Report (0) (0) | earlier
Run malwarebytes, its free
Report (0) (0) | earlier
Doe'snt Norton give you a link so you can read up on the virus and get advice on how to remove it? You can contact Norton directly to get advice. Oh and ya boo sucks to BitDefender and Avgarde fan boys!

Report (0) (0) | earlier
if you can find where the virus is at try to delete it if you can't, try it in safe mode
Report (0) (0) | earlier
Uninstall norton and go to Avast/for home/free.com
Report (0) (0) | earlier
try turning of system restore, update your norton and run a full scan. restart laptop and turn on system restore
Report (0) (0) | earlier
Malwarebytes Anti Malware.Download -Problem solved.
Report (0) (0) | earlier
try AVG free antivirus. (http://www.grisoft.com/ww.product-avg-an... i used it to remove 36,000 trojans from my friends old computer.
Report (0) (0) | earlier
Reformat and throw Norton in the trash they suck

i used them for like five year and Norton is more trouble then help

Kaspersky is new to me and i love it its perfect and user friendly
Report (0) (0) | earlier
My computer was also infected with a trojan and other viruses and Nortan was completely disabled so I downloaded AVG internet security which has dealt with the problem and Iv not had any problems since.Hope this helps
Report (0) (0) | earlier
Have you read this?..... http://www.symantec.com/security_respons...

It should help.
Report (0) (0) | earlier
dump Norton load free avast
Report (0) (0) | earlier
you need to disable system restore i had the same thing plus another trojan so i got fed up with them i deleted them by goin back to factory settings on my laptop bit harsh
Report (0) (0) | earlier
Once your computer has a virus, its no longer yours! But you can always do what the other people said.
Report (0) (0) | earlier
If you want to try first, before  Reformat,

Download Spybot , download Defender, restart computer, then run Spybot.  See what comes up after Scan.

If you are infected, and files are corrupted, the best thing to do is Reformat. SAVE ALL YOUR DOC, MUSIC AND PICS.

You will loose ALL.

REFORMAT ! Instructions below:

Insert your Windows xp Disc that came with the computer and the computer will do the rest. Just follow instructions.

But remember AGAIN, you will loose everything, so save your documents and music and pictures, etc.

Try AVG. it is FREE. Link is Below. Some Programs that WILL Help.

I have both AVG and Spybot on my computer.

AVG Anti-Virus Free Edition 7.5.519

http://www.download.com/AVG-Anti-Virus-F...

Spybot - Search & Destroy 1.5.2

http://www.download.com/Spybot-Search-De...

Avast

http://www.avast.com/eng/home-registrati...

www.trendmicro.com, has a free scan., called Housecall. Scan your computer and see what pops up, and remove it.

$ $ the best price for your money is Kaspersky Shield Deluxe 2008. Under $40.00

Hope this information helps.

Good Luck. ....

Report (0) (0) |   earlier
Get one of these anti-virus listed below.All these anti-virus work very well,they are the leaders in the current market.

Kaspersky anti-virus:

http://kaspersky.anti-virus-download-onl...

MacroVirus anti-virus:

http://macrovirus.anti-virus-download-on...

The Shield Deluxe anti-virus:

http://shield-deluxe.anti-virus-download...

BitDefender anti-virus:

http://bitdefender.anti-virus-download-o...

Report (0) (0) | earlier
reformat
Report (0) (0) | earlier
Her is a scanner you can use from the net, you do not have to dis install your present anti virus tu use it, it worked for me when I was infected, If you do want to remove Norton make sure it has all gone be fore you install another anti virus.

scanner::  http://www.bitdefender.com/scan8/ie.html

Norton Removal ;;   http://service1.symantec.com/SUPPORT/tsg...

Report (0) (0) |   earlier