My laptop won't recongnize my camcorder.?

Question

I have a brand new JVC camcorder and a 4 pin to 4 pin firewire cord. They both fit in perfectly. When i plug it into the computer it doesnt recongnize it. Or Windows movie maker or Sony Vegas Movie Studio. Is there a download or something i need? Please help :)

Answer 1

Is camera in playback mode rather than camera mode?

Does the camera has an AV-in facility? If so, is it enabled? (if so switch it off)

Models numbers, operating systems and other details are always always helpful.....