My member is still not receiving e-mails from my yahoo group despite re-subscribing to the group.?

Question

Despite re-joining and requesting e-mails fully featured she is still not receiving e-mails from my yahoo group.She has requested that yahoo look into my account. No other member is having any problems whatsover in getting my group's e-mails. What can be wrong? She has a yahoo I.D. but recently started using a new spam account along with her e-mail address which sometimes accompanies her e-mails to me. I have noticed that this new spam account of hers has gobbled up over 17,000 of her e-mails. She never used this spam thing before nor has it come through on her e-mails before. Need this solved as she keeps hassling me about doing something about it. I have done everything possible and have told her what yahoo have suggested to do but she still comes back saying she's still not getting any group's e-mails and she says her settings are fine. Help please.

Answer 1

it's not group related, it's her mail provider and there's not much you can do about it. whatever she changed, she should go back to what she was using before.