My new VERIZON Samsung Alias cell phone doesn't work!! =[[ ?

Question

Okay, so I just got a new Samsung Alias 4 weeks ago. Ever since I got it, its been slow, not really working and it wouldn't turn off unless it died or i took out the battery. What do I do?...

Answer 1

go to a verizon store and wait for technical assistance... they're usually good about this stuff. I have the same phone and every time I had a problem they'd send me a new (er refurbished) alias. you probably just received a defective. I got a brand new grey alias and they said it was defective when I brought it in so they're sending me a new one. no worries :)