My phoneline is not working , What do i do?

Question

My telephone line is not working, i called Verizon they told me it's electric. I called electric com, they told me it's Verizon.

Answer 1

Verizon did not want to help me at all when they first hooked up my phone line and it didn't work. They were very rude. Finally they said they would send someone out to look at it for $90 the first 1/2 hour and $60 every 1/2 hour after. Ouch! I ended up getting a friend who is an electrician out and he fixed the problem. Electric com (you electric company I assume) may not want to come out b/c it might be a wiring problem in your house not a problem going in to your house. Which is the only thing they consider to be their problem.

Also if you have dsl your phone line will not be clear untill you use the filters that they send you with the modem. They don't tell you this at all when you call to trouble shoot!