My sim card wont work!?

Question

i was on virgin mobile and paid them to unlock my phone. I typed in the unlock code but didn't insert a new sim.

now i have a new T-mobile sim and it says "Network rejected" at the top.

I called virgin and t-mobile but they'll take ages to get back so help?

also i tried unlocking it again but it says the phone is already unlocked

Answer 1

More than likely, you will not be able to use the T-Mobile sim in the Virgin Mobile phone. The phone is programmed to search for their towers first. By inserting a different company's sim, the phone is confused on what to look for, unlocked or not.

You will probably have to purchase a phone from your new provider.