My travel agent sold me a ticket, when i arrived at the airport they said my reservation was cancelled.?

Question

Ok so i purchased a ticket from a travel agency to travel from Detroit to Germany. I paid for the ticket, received the ticket and all that good stuff. When i arrived at the airport to check in with Lufthansa, they said my reservation had been cancelled by my travel agent. I have the full right to sue them, correct?

Answer 1

did your check bounce, or your charge not go thru..

If you have a paid in full reciept, you need to get your money back.. along with compensation.     If it' was your fault.. oh well.

What does your agent have to say??

Answer 2

YES! What JERKS!! Sorry that happened to you. Best wishes and good luck from Laura.

Answer 3

It depends on why the reservation was canceled.    And when you say received the ticket, do you mean a paper ticket? (I asked because Lufthansa is all e-ticket I thought).   The most likely scenario is the TA made an error and canceled the wrong reservation.

As a general rule, always re-confirm a flight reservation 48 hours prior, just to be safe.

A lawsuit is probably not necessary, a reputable A should fix the error immediately.  I assume you called the TA from the airport?