Question:

My windows explorer crash?help me?

by  |  earlier

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the problem details:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b091

Fault Module Name: iefdm2.dll_unloaded

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 474aaf90

Exception Code: c0000005

Exception Offset: 04c216d3

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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help me???

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2 ANSWERS


  1. Fault Module Name: iefdm2.dll_unloaded

    It mean that iefdm2.dll is not loaded into your explorer process,

    iefdm2.dll stands for Internet explorer free download manager2

    Check whether the files located in your c:\windows\system32\ or c:\program files\***

    Some people have reported that some spyware camouflage themselve as this filename, install antivirus, this problem occurs most likely because you don't have newly updated antivirus, get avgfree 8, it has a very good protection.

    Or maybe you have installed free download manager, uninstall it first, restart your pc, then check whether the problem still insist.

    I have free download manager in my pc, and it does not supposed to load itself into explorer process, most likely you have spyware in your pc.


  2. jst order the cd from the microsft and reinstallit its pretty simple

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