My xbox 360 has got the red ring of death! please help!?

Question

Hi

I have had my xbox 360 for forteen months now and i have just got the red ring of death on the xbox 360 and now the xbox 360 does not turn on, every time i press the on button the xbox 360 just shows the red ring of death and nothing else happens and nothing even shows on the TV. I kind of know that my xbox 360 is done for, but i cannot afford a new one as i am just a student and can bearly pay my bus fares, can someone please help me, what do i do next i have heard that microsoft have some three year garantee if this is true how do i get a new xbox 360 or at least get my one repaired,

Thanks in advance

Answer 1

Microsoft extended their warranty on the RROD, which is 3 flashing red lights, to 3 years from manufacture. You need to check to make sure you are within the 3 year warranty.

The next step is to call them via, 1-800-4MYXBOX(1-800-4699269.) Then follow the instructions to get to a representative. They will fill out the information for your box. If you are out of the 3-year warranty then you WILL have to pay a fee to Xbox if you want them to "fix it". Now if you are within warranty, after some time you will get a "coffin" that you put your dead Xbox into and follow the instructions that it came with. They will most likely send you a refurbished console after approx. 2-5 weeks. Before you send make sure to write down and save the reference # they gave you on the phone and the serial # of the broken Xbox. Also when you get the coffin, the UPS tracking #'s so you can track the coffin on its way to Texas. They pay shipping and handling. Thank you and I hope all works out well.

Answer 2

This is the category for Yahoo! 360 profile pages not the Xbox 360 game unit. You might want to either post this question in the Games & Recreation category, in order to get some informative answers, or visit this site:



http://forums.xbox.com/10098857/ShowPost...

Answer 3

I think they extended the 6 month warranty to a one year, not three years. But you can send it in for repair which is probably cheaper than buying a new one...

http://www.xbox.com/en-US/support/contac...

or

call 1-800-4-MY-XBOX