My zune will not work?

Question

My zune will just keep resetting over and over...When it is unplugged it will show the zune logo multiple times and then show a low battery sign. I plug it in and iat will show it loads up over and over. Please help.

Answer 1

My sister had a problem with her zune and called the zune specialist so, I suggest you calling costumer service! : D

Answer 2

I suggest trying formatting your device.

How do I reformat my Zune player?

Under rare circumstances you may need to reformat your player. (Typically you wouldn't do this unless directed to by Zune technical support.)

First, press and hold the back (left) button and at the same time press and hold the "up" button on the control pad.

The player will start to reset; as soon as it does, hold down the back button, center button, and right button at the same time.

Your player will then inform you that it is deleting all media on device, and your Zune should revert to the "way it was" when you first pulled it out of the box - except that you will lose the pre-loaded content. There's no workaround for that one... yet!

http://www.zunerama.com/zune-faq/faq.php...

If that doesn't work and the Zune is still under warranty dig out the receipt and call Microsoft.

Zune Customer Support is only available by telephone. Use the following telephone numbers to contact Zune Customer Support: • (877) GET-ZUNE or [phone]

• TTY: [phone]

• From outside North America: [phone]

Zune Customer Support hours of operation are 06:00 to 22:00 Pacific Time, every day. This includes holidays.