NOD32 Anti-Virus help!!! how do i update?

Question

i use NOD 32. it really should look for updates every time you connect, but every time it comes out with "server connection failure". i tried finding an update manually. you have to choose a server out of the many shown and it tries to download, but when i do that, it asks for a username and password. is there anything i can do? expert help only please!

Answer 1

are u using trial version? or your subscription expired  its asking username and password because it  works like a serial number or activation number one more thing nod32 has upgraded there server contect nod32 support if you have valid password and username  

Answer 2

I found the solution from nod32 wesite http://www.nod32.com.sg/html/170/237/

Short description of the error message:

The address of the server is known, but it is not possible to connect to it.

Solution suggestions:

Please check the following - if you are updating:

a. Direct from the Eset's web server

Make sure your internet connection is established.

If you are using firewall, make sure it is set so that it allows NOD32 Control Center (NOD32 CC) to connect to the update server (www.nod32.com, www.esetsoftware.com, sun.uid0.sk, u2.eset.com, u3.eset.com, u4.eset.com, u5.eset.com and u6.eset.com) and must be allowed to download the updates (e.g. for Zone Alarm firewall: in the Programs Tab, for NOD32CC (program) select: "Allow Connect and Allow Server for both Local and Internet").

If you are using proxy server, make sure the parameters to connect to it have been entered in Update->Setup->Advanced dialog window

Make sure you have the correct server listed in the "Location" section. (NOD32 CC->Update->Update->Setup)

Try rebooting your computer

b. From the Update server in your Local Area Network.

Make sure that the Update server in your Local Area Network is reachable from your computer

Make sure you have the correct server listed in the "Location" section. (NOD32 CC->Update->Update->Setup)

Try rebooting your computer