Need a complete guide to clean my computer(BAD)

Question

I have a XP it is infected. if i have to take ever thing off and start over. some one help.

Answer 1

I had a virus on my PC. I did all the cleanup procedures like cookie removal,downloading and running new spyware removal programs.  No luck.  I paid Norton to remotely log on to my computer and remove the virus.  It took them over 1 1/2 hours to clean my computer.  I was able to save all my programs and files.

Answer 2

o how do u know it  effected?, and to get rid of stuff contact microsoft

or go back in time on your machine

or download wot u can on disc

or mp3.. or some other devise.. then reformat your computer meaning every thing get wiped off .. or take it  to a shop, and get them to  check it out

Answer 3

The listed programs should help you out

spybot search and destroy:

http://www.safer-networking.org/en/mirro...

Lavasoft adaware

http://www.download.com/Ad-Aware-SE-Pers...

Malwarebytes

http://www.malwarebytes.org/

ATF Cleaner

http://www.softpedia.com/get/Security/Se...

atf will delete all the internet history/temp files and cookies

(choose the option of 'select all')

you should also consider using mozilla firefox as a browser as

it is much more secure than IE

http://www.mozilla.com/en-US/firefox/

then you should get a good antivirus if you dont already have one

avira antivir is the best free one on the market ...

if you already have an antivirus and your happy with it - keep it - don't use more than one antivirus

AVIRA :

http://www.softpedia.com/get/Antivirus/A...

also if you want to do an online scan before you try any of my suggestions Kaspersky is the best one...

just be patient - it takes a long time to download the virus definitions and do the scan...

best of luck

http://www.kaspersky.com/virusscanner

All of the above programs work extremely well and are FREE

Answer 4

Format your PC. That's the ultimate way to start over.

Answer 5

Try avast.

It is a very effective and free anti-virus program.

Anti-virus installation

http://www.softpedia.com/get/Antivirus/A...

How to configure ?

http://www.infodiv.unimelb.edu.au/soe/an...

Answer 6

Before you reinstall the operating system, try to see if you can clean out the virus.  You can download AVG free and use it.  You can go to several online virus checkers and I believe they can also clean out the virus.  One of the best is Kaspersky, which is also available to purchase at stores.

ALL computers should have virus checkers installed and kept up to date.  They both prevent infections and clean up infections.

I wouldn't reinstall the o/s first.  I'd install a virus checker first or do a virus check online at Kaspersky.

Then, you need to learn how to avoid viruses in the future.  Be careful what emails you read.  Be careful what websites you visit.  Be careful what you download.

cw

Answer 7

go to download.com  that always has free antispyware software or if u got comcast u can get free S****y mcafee

Answer 8

1. Get windows install cd

2. Reformat, reinstall

3. ??????

4. Profit

Answer 9

If you suspect you have an infection, there are several things you must do.  Unfortunately, if you find one infection, it is highly likely you have another one. A virus, trojan or worm are all different types of infections/malware and there are some great FREE programs that can help you.

First, clean up (delete) your cookies, temp files and temporary internet files. I prefer to use Ccleaner to do this, rather than the built-in DISK CLEANUP, as I feel it does a much more thorough job - for example, it will clean out the index files on your next reboot.

If you want to use Disk Cleanup, you can find it if you:

- Double-Click on My Computer to open it up

- RIGHT-click on your C: drive

- Choose PROPERTIES and then click on the DISK CLEANUP button

- When done, reboot your computer.

Delete these files daily or run Ccleaner every day right before you shut your computer down.

2 - You should also have a good anti-virus program to help protect your computer. AVG FREE, Avast or Avira are excellent anti-virus programs. You can't go wrong in choosing any one of these 3.

3 -Since NONE of the anti- spyware or anti- adware programs are 100% accurate in finding and removing spyware, you need at least two programs which you will run one after the other, not at the same time.

There are three excellent free ones:

- Spybot, Search and Destroy

- Ad-Aware

- Spyware Blaster

You will need to download, install, update (and IMMUNIZE in Spybot) and run them, one at a time. Be careful with the NAME of these programs - there are "look-alikes" with very similar names, that are in fact spyware themselves! Reboot after you install each one!

After this current infection is cleared up, be sure to run both of the above programs at least once a week if you are on the internet frequently and/or like to download music or files.

NOTE: Some infections prevent your from downloading the above programs. You may have to use a clean computer to download the programs and copy them to a thumb drive or CD. Then transfer the install files to the infected computer and run.

--Occasionally you will not be able to run these programs without being in SAFE MODE.  To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up.  You want to choose SAFE MODE WITH NETWORKING.

4 -You should also have a good firewall to help protect your computer. Zone Alarm makes a totally free version (watch you don't download the 30-day free trial of the paid version). You can download this from the manufacturer at zonelabs dot com

HTH : )

Good luck!

PS - Most of the above programs can be found at www.download.com

Answer 10

If you want to use Disk Cleanup, you can find it if you:

- Double-Click on My Computer to open it up

- RIGHT-click on your C: drive

- Choose PROPERTIES and then click on the DISK CLEANUP button

- When done, reboot your computer.

Delete these files daily or run Ccleaner every day right before you shut your computer down.

C- BUG HAVE THE ANSWER