Need an email address for someone rather high up in AT&T's home phone service?

Question

Regular customer service really does not care. Of course I'm sure the higher ups do not either. I am considering switching from AT&T after 23 years of faithful service to Comcast or Vonage internet phone. I am a little upset that they are going to double bill me for long distance next month. They emailed me and said they were going to start billing a month in advance and that my next bill would have 2 months on it. They charge way to much as it is but I always loved the service. I'm very disappointed at this decision of theirs and would like to tell them about it. Any idea how to get an email address or # of someone higher up than the Pakistani at the call center?

Answer 1

You could try finding the higher ups names in the AT&T history section and searching them on yellow pages. They really don't care unless your a shareholder.