Need computer help quick! I may have a virus?

Question

Somehow I got my computer to stay on for more then a few minutes to ask this question. But I recently opened an e-mail with an attachment (I know.. I shouldn't have) and shortly afer I got alerts from my mcafee saying I have a "buffer overload" whatever that is. I got quite a few alerts. Everythign on my computer was a lot slower then normal, even the virus scan I performed to try to detect what I just opened.

After all THIS my the virus scan eventually crashed along with firefox and a few other things I had open. There was a message saying my computer would shut down in 50 seconds..?? and then it did. After I rebooted, it did that again, and again and again o.O

Until now I somehow manged to stop it from shutting down... but I don't know what to do.

Also I've performed a couple virus scans, each time i seems to get stuck on the same thing....

Answer 1

O-K, wow, this is going to be tricky.

There is really not enough information here to give you much help.

First, are you using Windows for your Operating system (O/S)?

If yes, then what version of Windows?

I am assuming that you are using Windows.

If you can read this, write this down...

Try starting your PC and, as soon as windows starts, click "Start -> Run" and type in "shutdown -a" without the quotes (There is a space between shutdown and the dash) and click OK.

If this doesn't work, try this...

Start you computer in "Safe Mode".

To do this, shut down your computer normally using "Start -> Shutdown -> Turn off or Shutdown.

Start your computer, and hit the "F8" key every 5 seconds.

You should see an option to start in "Safe Mode".

Use the "Arrow" cursor keys to select Safe Mode and let your computer start. (This may take a lot longer than usual).

How does the PC act now?

Try to run your Anti-Virus scans in Safe Mode. (Some Anti-Virus software won't run in safe mode)

Let it run, if it will.

If this doesn't work, you can use the "System Restore" option IF you are using Windows XP.

Start -> Programs -> Accessories -> System Tools -> System Restore -> Restore my computer to an earlier time.

Chose a restore point that was created BEFORE the problem started.

If neither of these work, you can try the Windows "Repair" option. But to do this, you will need a Windows installation CD. If you don't have one, try to borrow one from a friend. (The License Key won't matter for the repair) Just be sure to get the same version of Windows CD that matches your PC's O/S. (2000, XP, Vista, Whatever). Just boot from the CD and follow the instructions to "Repair". (I believe that you may need the Administrator Password for your PC to do this.)

If none of these work, please re-post your question and state that you have already tried all of these. (Please include your Operating System Information if you do re-post the question!)

Good Luck!

I hope this helps!

TroyDowning

Answer 2

you need to turn off your system restore now

and clear all / delete all browsing history

then go tools>internet options>advanced >reset

then

if you can go here and do online scan it will repair / remove the infected files for you.

http://www.bitdefender.com/scan8/ie.html

...

Answer 3

A buffer overflow error is a type of virus attack that just keeps putting stuff into the buffer until the computer crashes after forcing the closedown of many other programs. I suggest you get a program called ThreatFire which should stop this process in its tracks and allow you to kill and quarantine it. You might need to put it on a CD from another computer first and then install it on the computer. If that doesn't work(which I highly doubt) then try restarting the computer into Safe Mode with Networking and downloading AVG and Spybot S&D because McAfee won't scan in Safe Mode but these two programs will and they should find the problem.

Answer 4

You can try a few things like booting into safe mode and seeing if that helps. If it is a virus and it did get you it may be time to reinstall Windows, the disc came with your computer (its the law), if you can't find it, call the manufacturer and they'll send you the disc.

Answer 5

its really Not a virus it's a shutdown ex

i use to make these.For pranks

you shouldn't be worried about it

ima show you have to remove it and nex time don't click attachments you could end up downloading something worse No one likes there computer being used as a zombie

Go to start then go to run type in shutdown -a

an that's it.

Answer 6

hurry and redownload a viruse protecter cause 1nc u have 1 u have 100 so clean ur pc asap