Need help with my Dell laptop.....is it going bad????

Question

I am fixing a laptop for my auntie.the laptop will boot. it goes past the windows logo screen. then it goes to where you chose from the diferent profiles. then when i click a profile it go to a blank bllue screen or the desktop and it just stays there. The computer is not froze. I can do CTR+ALT+DEL so inknows it not frozen. What else could the probelm be. 10 point to a right answer that give me a fix first. Could a file be corruppted or something...or last resort should i reinstall XP

Answer 1

your s***w that happened to me and i had to get a new harddrive

keep away from magnets

Answer 2

ctrl alt del, file new task, and type explorer

Answer 3

What was wrong with it that you needed to fix it to start with?