Question:

Needle is bumping into plate

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Hello-I am a very amateur sewer, though I've been around sewing all my life, my mom being an expert. I've just bought a Virtuosa 160, Home Art Edition, on eBay, wanting a good machine but trying not to spend too much. Now that I have it, I am having some trouble to see if it will work. At first, I attempted to thread it and raise the bobbin thread so that I could test the stitching, but I got the threads stuck in the bobbin area, which pulled on the needle and snapped off the end of the needle. Now, I replaced the needle, but the tip of the needle does not go into the recess of the plate, but bumps into the plate a hair's breadth away from the recess (hole). I've adjusted the needle to make sure it's in all the way, and that it's facing the right direction, the presser foot seems to be in all right, and I can't seem to be able to adjust anything else. I cannot find anything in the manual or on the internet to give me any ideas of what I should fix, or what I have done. I would greatly appreciate any help, and advice on this model in general--thanks!

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