I am looking for assistance regarding a New Lexsor Digital safe, Model LX024 which I recently received as a present. I believe it may have been purchased in Killarney, Co Kerry, Ireland.(Store has since closed)
My wife (being inquisitive) opened the packing case and made a brief examination of safe and instruction literature. She used the factory pin code on the brochure to open safe and then decided to put all the literature and keys in the safe, for safe keeping, (closing safe door) until I had the opportunity of a more thorough inspection.
The result is that all of those are now locked inside and I am unable to open safe door. The pin code contained in the locked in brochure, is a general one for that model (a factory code until a secret code is keyed in ). Safe is useless at present and with keys also locked inside, there is no way of opening door.
I have contacted Lexsor on a number on a number of occasion by E-mail at enquiries@lexsor.com (listed on their website) explaining the problem and asking for factory code but have never received a reply. Can you assist.
Paul Mangan
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