New Poulan lawnmower will start but won't run, what's going on?

Question

We recently bought a Poulan lawnmower and have used it twice before and it ran fine. This time, the mower started up, but won't continue running. We've used the same type of gas at the right mixture, so gas can't be the issue. And taking it back would be hard, as you would have to prove that it was a manufacturer defect, which can be difficult.

Rear Bagger Push Mower

PO500N21RH3

961320035

Features

500 Series Briggs & Stratton

3-in-1 Side Discharge/Mulch/Bag Push Mower

21" Steel Deck

Rear Bagger

7" front wheels with 12" rear wheels for extra maneuverability

2 Year Consumer Warranty

And it looks like this:

http://www.buyhardwaresupplies.com/largerImage.cfm?path=images/products/newJPGs/71/7187230.jpg&title=%22Poulan%22%20Po500n21rh3%203%2DN%2D1%20Push%20Mower&width=594&height=600

Answer 1

EMail the customer service at the Poulan  Co.  I have used this method for other problems & it was very helpful.  Lots of luck!  You shouldn't have any prob as it is still under warranty.