Sometimes it flushes normally, sometimes you have to hold the handle down to get the bowl to fully empty, and often the water just swirls around and stays in the bowl. It's a new low-flow toilet, I had 2 put in at the same time (2 different installers, 1 upstairs, 1 down). Someone from the company came back and checked the upstairs one and said it was low water pressure.
I've tried shortening the chain inside the tank, nothing changes this. Any ideas? thanks a lot for any advice!
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