Hi All, Got "Triple Play" w TWCable. Things had been fine for 2 years. Recently, would have to power cycle the modem (Arris Telephony) to get modem to work properly. Web pages were loading too slow. Ping responses were 2-2.5 seconds. Went down to TWC store, and swapped out the modem. Web pages loading normally, but the phone (VoIP) was not getting dial tone. Looked like they gave me a bad modem. Went back down, they gave me another cable modem. But, no fix. Internets fine, TV is fine, but no dial tone. Took a working phone, and jacked it straight into the modems tel.1 port. Phone lites up, but no dial tone.Dont think both modems phone ports are bad.What do you think? Is there a MAC address or something the cable company didnt register, which is causing this isue? I'm lost.BTW TWC cant send a tech until Tuesday, 4.5 days w/o a phone.Thanx all,Joe D
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