Question:

No Suds! It just Spills the water

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We recently bought a Kirby machine, and it's, I believe, the best vacuum ever. I've tried to use the shampooing system, and I've found some complications. Instead of spreading foam, it only spills the water, emptying the water tank in approximately a 4' X 4' square. You can see on the hose the water running, and just a tiny amount of suds. I've carefuly read the manual and seen the video thoroughly in search of an answer. I don't know, maybe I'm skipping an important step.

Is there any way somebody can help me? I'd appreciate it.

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